BRIAN HEAD OUTDOOR ADVENTURES HELP CENTER
For Your Convenience
We accept cash, Visa, Mastercard, Discover and American Express. We do not accept checks.
WHAT IS YOUR CANCELLATION POLICY?
All cancellations will be charged a $100 NON-REFUNDABLE cancellation fee. We will refund the deposit money less the cancellation fee of $100 for any cancellations made 7 days or more prior to the scheduled pick-up date. No refunds will be given for cancellations made inside of 7 days prior to the scheduled pick-up date. No-shows are charged the full fees for the reservation made. If returning vehicle(s) early from a multiple day rental, a 50% credit will be given for each full rental day remaining per vehicle. This excludes the day the vehicle(s) are returned and any half-day rentals remaining. There is no refunds for returning your machine early on hourly rentals or half day rentals. There are NO REFUNDS due to bad weather. Please make sure you check the weather prior to booking your rental. No exceptions will be made.
WHAT IS INCLUDED IN MY RENTAL?
All rentals include helmets and a comprehensive orientation at check-out. GAS IS NOT INCLUDED IN THE RENTAL PRICE. Your machine will have a full tank of gas prior to you leaving. Please make sure you refuel your machine before you return it. If you do not refill your machine there will be a charge of $5.00 per gallon of gas. If any damages arise from your rental, we will get an estimate from Thunder Mountain Motor Sports. You will be held liable for any and all damages to your machine during your rental, no matter who is driving it. We do offer rental insurance for an additional cost. Renters must be at least 18 years of age with a valid drivers license. Additional drivers must be at least 18 years of age with a valid drivers license. A 50% deposit is due at time of reservation and the balance is due upon arrival. Please allow an extra 20 minutes for us to wash off and inspect your machine prior to refunding your deposit.
WHAT TO BRING?
When you are riding in the mountains and trails of Brianhead, you should always keep in mind that the weather can change in an instant. While it may be sunny and 80 degrees at one moment or at your starting location, it can change to snow, rain or hail and below freezing as you change in elevation. Here is our suggested list of what to bring for your UTV ride:
SUNGLASSES OR GOGGLES
Sunglasses and goggles or some sort of eye protection. We do keep a limited supply of goggles to use during your rental, however please note it is not a guarantee that we will have one when you arrive.
Waterproof and breathable rain gear.
Dressing in layers is wise but also remember extra clothing if it turns cold.
While it may feel cool in the mountains, the UV rays are much more intense at higher elevations and you will burn more quickly.
CLOSED TOE SHOES
Shoes should have closed toes. Sandals are not recommended.
WATER AND FOOD
Take plenty of water and extra food. You should always be prepared for the worst, in case you get stranded or lost.
FIRST AID KIT
A first aid kit is essential as you may be far from any type of medical care if you were to have an accident.
You’ll need your drivers license for our rentals.
Bring your helmet if you have one – otherwise we provide them with all of our rentals.
There is a required security deposit on all rentals. The security deposit ranges from $500 up to $2,500 depending on machine being rented. You will NOT be able to rent a machine with out a deposit.
Mon – Fri: 9:00am – 6:00pm
Sat: 9:00am – 6:00pm
Sun: 9:00am – 6:00pm
©2019 Brian Head Outdoor Adventures, All Rights Reserved